Technology Management


1. You work for a small UK-based company of 12 employees and you plan to provide new top of the range laptops to all employees to facilitate home-working, along with new CRM software for managing customer leads and relationships and making team-working and collaboration more effective. The deadline is May 2021. Develop a Work Breakdown Structure (WBS) for this project. [40 marks]

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2. Focus on the use of artificial intelligence in businesses. Use 400 words (+/- 10%) to:

a) Briefly explain this business technology (imagine you are explaining it to your line manager who is unfamiliar with this technology). Include a clear example.

b) Name the key advantages of using this technology.

c) Name the key disadvantages of using this technology. [30 marks]

3. In 400 words (+/- 10%), explain the difference between Top-down and Bottom-up project estimations? Which should be used for project management and why? [30 marks] For more information on Technology Management check on this:

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