Using information from your assigned readings, the literature, the self-paced tutorial, and leaders in your organizations, discuss the following in a 2-3 page paper. What are three (3) key strategic initiatives for your organization, department and unit. Do they align with each other? Why or why not? Provide rationale. Does your organization’s strategic plan address recruitment and retention of key clinical roles? If so, discuss the goals and activities around this initiative. If not, discuss two (2) goals with 3-4 activities focused on recruitment and retention.
Does your organization have a customer service/patient experience model? If so, please describe the model. Is if effective? Why or why not? How is patient experience reflected in the organization’s, your department’s and your unit’s strategic plan? Provide examples. Minimum of four (4) total references: two (2) references from required course materials and two (2) peer-reviewed references. All references must be no older than five years (unless making a specific point using a seminal piece of information) I am uploading the references for the two required course material and you can also use the textbook along with two outside resources of your choice.
Also, I am a Registered Nurse in the operating room at a trauma hospital so could you please gear the paper towards that being the organization?
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