Closeness Factors (Trips per hour)
1/O 2/S 3/H 4/T 5/A 6/E
1. Office Supplies (O) — 40 100 50 20 10
2. Sporting Goods (S) — 100 80 60 80
3. Hardware (H) — 70 100 50
4. Toys (T) — 70 90
5. Automotive (A) — 60
6. Electronics (E) —
1. OFFICE SUPPLIES
2. SPORTING GOODS
Customer travel between departments is restricted to the aisles shown in the block plan as dotted lines.
Dept. Pair Closeness Factor (w) Original Distance (dO)
w dO Revision #1 Distance (d1)
1 – 2
1 – 3
1 – 4
1 – 5
1 – 6
2 – 3
2 – 4
2 – 5
2 – 6
3 – 4
3 – 5
3 – 6
4 – 5
4 – 6
5 – 6
Complete the calculations and fill in the table above. Based on the table above answer the following questions.
a) What is the total expected weighted-distance score between Office Supplies and Hardware? (4 points)
b) What is the total weighted-distance score between Hardware and Toys? (4 points)
c) What is the total weighted-distance score for the entire store? (4 points)
d) A suggestion has been made to switch Hardware and Automotive. What would the total weighted-distance score for the entire store if these two departments were switched? (4 points)
e) Based on your calculations, would you recommend that Hardware and Automotive be switched? (4 points)
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