Define the fact pattern in the Netflix case study, which you read about in the following articles and presentation:
Library Article: How Netflix Reinvented HR
Article: The Woman Behind the Netflix Culture Doc
Presentation: Netflix Culture: Freedom & Responsibility
Ensure the negotiation fact pattern is as comprehensive as possible and has fully captured all known facts of the case study.
In other words, it provides the basic information—who, what, when, where, and why (which we will call the 5W approach):
Who: The individuals and organization involved in the issue
What: The issue at hand. What variables have created the situation that needs resolution, and what facts regarding the individuals involved and the organization can be codified as factual statements.
When: The timetable as to when the issue began and the approximate time frame in which it must be settled. If not definitively known, provide an estimate of the duration.
Where: The geographic location, department, or division in which the problem exists.
Why: The drivers that created the situation needing resolution.
How: The ways in which the organizational culture may directly and/or indirectly impact the negotiation in an interpersonal or organization conflict situation.
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