1. After reviewing chapters 4 and 5 of the Kotler and Keller text, and using specific information derived from the text, provide a brief comment about each of the following:
a. The benefit to an organization’s marketing team about understanding how it collects marketing intelligence, what constitutes good marketing research, and how it can more accurately measure and forecast market demand (consider information from pages 35 – 37 of the text). Please use appropriate APA citation and attribution rules for all information sources.
b. How an organization’s marketing team can do to maximize its lifetime value of customers (consider information from pages 59 – 64 of the text). Please use appropriate APA citation and attribution rules for all information sources.
c. Provide a brief description of how an organization’s marketing team can attract and retain the right customers and cultivate strong customer relationships and communities (consider issues covered in pages 60 – 64 of the text). Please use appropriate APA citation and attribution rules for all information sources.
d. Briefly explain how the psychological processes influence the buying behavior of an organization’s consumers (review pages 69 – 80 of the text)? Please use appropriate APA citation and attribution rules for all information sources.
2. After reading the companion article (Marketing to the Reptilian Brain); provide an explanation to the executives of an organization regarding the importance of considering this concept (perhaps review the benefit of discovering codes). Please use appropriate APA citation and attribution rules for all information sources.
3. After reading the companion article (What is Strategy?); provide an executive summary regarding the significance to the firm of this information; especially the information contained on page 71 of the article. Please use appropriate APA citation and attribution rules for all information sources.
The term briefly (or brief) suggests a limit of no more than 300 words per response.
References Cited: [use APA style and cite/reference all material used in support of responses provided]
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