Communication in Healthcare

Unit 1 Health Care Management This week, we begin looking at health care management. As you probably already know, not everyone working in a health setting practices medicine or nursing; nor do they all work in a hospital or doctor’s office. Did you know “health care is a multibillion-dollar industry and the largest employer in the United States?” (Stanfield, Cross, & Hui. 2012, p. 70).

Health professionals and related personnel also work in community-based care (such as nursing homes, assisted living facilities, hospice centers), or out-patient services (such as rehabilitation centers, ambulance services, clinical or dental laboratories, poison control centers, and neighborhood health centers), as well as professional health associations (such as The American Red Cross, National Institutes of Health, or the World Health Organization).

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Unit 1 Objectives Explore various perspectives of health care management.  Reflect on your own experiences as a patient or health care recipient.  Identify similarities and differences between your expectations and experiences versus those in the readings.  Evaluate areas for improvement.     In the spotlight Noted management theorist Peter Senge (author of The Fifth Discipline: The Art and Practice of the Learning Organization) presents lessons learned from decades of studying successful organizations and work with managers around the world. Take a moment to hear his perspective. This video is 3:12. Learn more about Peter Senge at    Read:   Grading is based on the following: 10 points:  Thorough and complete responses to the thread topic (article link, questions, etc.). This include application of readings/concepts from the unit.  10 points:  Engagement with other students and the instructor through dialogue, conversation, or feedback. 5 points:  Participation (response) on at least three separate occasions for each forum.

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