CASE STUDY 8

Read the BUSINESSWEEK CASE: A COMEBACK FOR THE UAW (POSTED BELOW)

Answer the three questions at the end of the case in a 2-page paper. Follow the project guidelines below.

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2.Complete a 2-page paper, not including the title page and reference page

BUSINESSWEEK CASE
A Comeback for the UAW?
As strikes go, Chrysler’s wasn’t all that impressive. When Chrysler’s unionized workers nationwide left their assembly line positions in early October 2007 to protest the holdup in securing a new four-year labor contract, the media reported “the second major UAW walkout in a month”—but it seemed more like a long lunch with picketing during dessert.

By nightfall, the parties had come to an agreement, and the next morning the newspapers chorused such headlines as “It’s a New Day in Detroit” and “Detroit’s 3 Finally on Track.”
CHAPTER 14

Collective Bargaining and Labor Relations 429 430 PART 5 Meeting Other HR Goals
Really?

It seems to me we’ve read those headlines a hundred times in the past 25 years. And each time they’re wrong. Many observers seem to believe that the Big Three’s woes are all tied to union wages and the benefits its blue-collar workforce receives. But those are not their biggest problems. While the new agreements with the UAW could help, cutting labor costs won’t cure what ails Detroit.

In fact, just the opposite could happen.
General Motors has cried loudest about the “unfair” wage advantage the Japanese automakers enjoy. It has bemoaned what it sees as a $1,500 to $1,900 price disadvantage
(owing to active and retiree health care costs) on every product it sells.

Detroit spends approximately $78 an hour in blue-collar wages and benefits, while Toyota Motor spends less than $50. But a plant’s productivity may be more important than actual wages paid there.

Auto executives know real labor costs aren’t framed just by the per-hour pay but are measured by how many vehicles the fewest workers can build in one shift. And consider Ford’s last minivan attempt. No matter what Ford spent to develop or build a new minivan, it was DOA at Ford and Lincoln-Mercury dealerships.

When a new vehicle
comes to market and fails, the manufacturer loses hundreds of millions—if not billions—no matter what its labor costs are. Much has been made of the fact that Detroit already
spent much more than Japanese automakers in the United States for health insurance.

Yet GM admitted something important after the union contracts were signed: Fully
56,000 of its remaining 74,500 blue-collar workers will be eligible for retirement by 2011. So the average age of GM’s factory workers will be coming down rapidly in the near
future. Theoretically, this would lower costs associated with health care per employee.

At first glance, this looks to be a huge financial win for General Motors, and in the near term, it is. However, it could all too easily bring the United Auto Workers roaring
back to life. Here’s how it is likely to backfire. First, retired autoworkers don’t get to vote on new contracts. Second, up to 56,000 of GM’s 74,500 workers might be replaced either
by the time of the next union negotiations or by the 2015 negotiations at the latest.

Do you think the new and younger workers, paid less and getting fewer benefits, will fight to keep the retirees’ benefits? A younger worker might well feel cheated and resentful.
This time around, the UAW could sign up the American workforce of foreign car companies for the same reason. The Detroit News reported that a secret internal Toyota
report written by Seiichi Sudo, president of Toyota Engineering & Manufacturing for America, suggests that Toyota needs to get its labor costs down to whatever the prevailing wages are in the region where the factories are located.

If Toyota can move more quickly to cut its labor costs because its $25 hourly wage is high compared to GM’s possible $14 in some positions, then GM is putting downward pressure on Japanese wages. So the Japanese could use GM’s lower wages to put downward pressure on some of their employees—and those earning Japanese wages might start to think that union representation isn’t a bad idea.

SOURCE: Excerpted from Ed Wallace, “A Comeback for the UAW?”
BusinessWeek, November 6, 2007, downloaded from General Reference Center Gold, http://find.galegroup.com .
Question
1. Why does this business writer believe union membership might become more attractive to workers at auto companies in the future? Do you agree? Why or
why not?
2. Besides compensation costs, what HRM challenges do auto companies face? Which of these challenges involve labor relations?
3. Suppose GM or Toyota (choose one) hired you to advise the company about its strategy for working with or fighting the UAW. What issues would you advise the company to emphasize? What tactics would you recommend?

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