Case Study

Assuming the role of a Human Resources consultant, hired by Flight 001 to analyze their employees’ level of motivation.
Read the Motivating Employees transcript (attached) and then address the three discussion questions below. Prepare your report for Flight 001 managers by answering the following questions:

1. According to Maslow’s hierarchy, which basic needs did Shank’s old boss fail to meet? Explain why the needs have not been met. What could be done to meet these missing needs? (25 points)

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2. Use the Expectancy Theory and/or the Equity Theory of motivation to explain how feeling underpaid might affect the work of a Flight 001 associate and what a manager can do to increase the employee’s motivation. (25 points)

3. Based on Herzberg does Two Factor Theory, what hygiene factors can you identify that are being met within Flight 001’s work environment based on comments made by employees in the video? How are they being met? Is Flight 001’s work environment meeting any motivation factors? If so, which ones and how? (25 points)

Grading Rubric for this Case Study:
1. Quality of the answers to item 1-3 above: (75 points)
2. Correctly produced APA parenthetical citations and References list: (5 points)

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